How can I fix Outlook ? Doesn’t open – Microsoft Community.What to do when Outlook doesn’t open
Guided support can provide digital solutions for Office problems. Try guided support. Are you having trouble starting Outlook , Outlook , or Outlook , or receiving “Cannot start Microsoft Outlook. Cannot open the Outlook window” error messages? We can fix the problem for you, or you can use the troubleshooting steps we’re providing below to help resolve these startup issues. We can diagnose and fix several common Outlook issues for you. If our automated tool can’t fix your issue, or if you’d like to fix it yourself, see the next section.
Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the problem. For more information, see Office programs may crash with the FineReader add-in installed.
If prompted, enter your password and choose Accept. How do you know you’re working in safe mode? You’ll see a label similar to the one below at the top of the screen. The Outlook icon on your taskbar also alerts you the program isn’t operating normally.
If Outlook does start in safe mode, then the problem is likely with one of your add-ins. You’ll need to disable all of your add-ins before restarting Outlook.
As a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following:. Manually record the title of every selected add-in listed under Available Add-ins.
After you’ve captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK. Caution: Click a check box to clear it.
Don’t select an add-in and choose Remove. If you have administrator rights, you could actually delete the add-in. For this troubleshooting exercise, you want to disable , not delete , an add-in. Note: If the program loads properly, it’s likely that one of your add-ins is the source of the error and you need to identify which one. To determine which add-in is the problem, enable one add-in at a time.
Select the check box next to an add-in you want to re-enable, and then choose OK. Repeat all steps until you’ve re-enabled all of the original add-ins and revealed the source of the error. Important: Remember, if Outlook opens in safe mode, you’ve revealed the add-in you just enabled as a source of the error. Restart Outlook again and disable the add-in you enabled that produced the problem, and then start Outlook.
Make sure you go through the restart-disable-restart process for every add-in that was originally enabled in Outlook. An error could be caused by more than one add-in.
Your profile contains your Outlook settings. Occasionally, that profile can become corrupted. You can determine if it’s corrupt by creating a new profile and changing which profile is used when Outlook starts. In the Profile Name box, type the name you want to use for your new profile. Note: The Add Account Wizard automatically searches for your mail server settings. Choose Finish and you’ll find the new profile name you added listed on the General tab in the Mail dialog box.
Under When starting Microsoft Outlook, use this profile , choose Prompt for a profile to be used , and then choose OK. In the drop-down list in the Choose Profile dialog box, choose the new profile name you created. Note: If Outlook starts normally, then you’ve identified your Outlook profile as being corrupt and the source of your problem. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.
For more information, see Introduction to Outlook Data Files. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
These files occasionally might become corrupted. You can run the Inbox Repair Tool scanpst. Note: The content in the left pane is determined by the Outlook version you’re using. Outlook Repair Outlook Data Files.
The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Note: If you have more than one computer, run the command on all computers because the navigation pane customizations are specific to the local Outlook on a computer. In the Open box, type Outlook. Compatibility mode is designed to help a program run on an older operating system.
If Outlook is running in compatibility mode, you can turn that off and see if it fixes the problem. Note: This step is for Outlook or Outlook Outlook doesn’t have a Compatibility tab. Right-click the Outlook. Are you a Microsoft for business customer? Let us fix the problem for you. Tips: How do you know you’re working in safe mode? Exit Outlook to use the Inbox Repair Tool. Need more help? Join the discussion.
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Microsoft outlook 2013 cannot open this item free
It may not be installed correctly. Install Microsoft Outlook again. Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To install this update in Windows 8. Start Registry Editor. To do this, use one of the following methods, as appropriate for your situation:.
Skip to main content. There could be multiple reasons for this issue, such as the network problem or corruption of the delegate permission. To clarify the situation, I would like to collect the information below: 1. The email suffix of the affected account. This can help us identify if the issue is related to the permission. Does the issue occur if you configure your account on another computer? A screenshot of the error message. Please run a test to Repair profile then check if the issue persists.
How did User1 grant delegate permission to User2? I have sent you a private message to collect the email suffix. Was this reply helpful?
Yes No. Sorry this didn’t help. As you mentioned that the new profile can fix this issue in the short term, could you please try to create a new profile and check if the issue still exists? If the issue still exits after you delete the OST file and a create new profile, please check if the issue exists when you configure your account on another computer. This can help us identify if the issue is related to the specific Outlook client.
If the issue persists. Could you please provide us with the information mentioned above? Yes, the issue still exists after a couple of hours of creating a new profile. User2 will sometimes be able to access User1’s appointments, walk away for a few minutes, come back and then the error message will arise. I have also ran the Scanpst. When the account is configured on another computer, it works perfectly fine for a couple of hours.
Then the error message appears again. Since creating a new profile can work temporarily, the issue may relate to the Outlook client. And the Outlook version is quite old. Microsoft always recommends using advanced versions of Outlook for a better experience.
May I confirm which Office plan you use? If possible, we suggest the affected users upgrade to Outlook or to check whether the issue can be fixed. Some of the affected users already have the version of Outlook. I was also able to upgrade those affected users that were on to , but that didn’t seem to have much effect as the issue still occurred. Considering creating a new profile and configuring it on another computer can work for a while, the issue may relate to Outlook connectivity disruption or Outlook client settings.
To further narrow down the root cause, please do the following tests and let me know the results:. If possible, upgrade to Outlook to check if it works. If you need further assistance, please post a new question to the Office for business forum beginning June 18th Pacific Time. Thank you for your understanding. Choose where you want to search below Search Search the Community.
getting error message. saying cannot openthis item. this operation is – Microsoft Community.Outlook task “cannot open this item. The message you specified – Microsoft Community
Welcome to Microsoft community and thank you for posting the question, I understand that you are unable to open Cannit Let me адрес you with the issue. In order to troubleshoot the issue relate to Outlook, follow the steps given below and check if it helps:. Note: There is a space between Outlook. If the above methods fails, create new profile and check if you are able to open Outlook, refer the link below to know on how to create profile:.
If the issue fixes in the new profile, you may set the new profile as default and continue жмите сюда with it:. I hope the above steps helps. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you. Was this reply helpful?
Yes No. Sorry this didn’t help. Choose where you want to search below Microsoft outlook 2013 cannot open this item free Search microsoft outlook 2013 cannot open this item free Community. Search the community and support articles Outlook Outlook. Help please – I cannot start Microsoft Outlookjust downloaded onto a Windows 8 laptop as part of Office – all other software elements Word, Excel.
Powerpoint, OneNote do work. Message is “cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened”. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Deepa Raj. Hi, Welcome to Microsoft community and thank you for posting the question, I understand that you are unable to open Outlook I need more information: What type of email account is configured in Outlook? In order to troubleshoot the issue relate to Outlook, follow the steps given below microsoft outlook 2013 cannot open this item free check outlopk it helps: Method 1: Try to reset the navigation pane and check if it helps.
Copy and paste, or type the following command in the Open box, itsm then press Enter: Outlook. Right click on Outlook. Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option “change settings for all users” tab at the bottom of the same screen and look for similar check boxes in the window.
If canot see any check boxes in the compatibility mode options, uncheck all the boxes and click on Apply and OK. Mictosoft to open Outlook and check the result. Highlight the new profile and click on always use this profile Click ok. Thank you. Thanks for your feedback. How satisfied are you with this reply?
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